Data protection


Below You Will Find The Heymory Privacy Policy, Which Comes Into Effect On May 1, 2023.

Some Of The Best Moments And Memories In Life Are Private And Only Shared With Your Family Or Close Friends. That's one of the reasons we founded Heymory. Privacy Is Important To Us. This Privacy Policy is part of the User Agreement, which also includes our Terms of Service. We want you to know what information We collect about you, how We use it, when We share it, and what controls We offer you to manage the information you share with Us. Throughout this User Agreement, some words have a specific meaning and should be interpreted in the same way wherever they are used.

Information we receive about you

When We use the term "Information", We mean data that may include, but is not limited to, Personal Data. Heymory collects information that you provide directly to Us (Data You Provide to Us) and also through your use of Our Services (Data We Collect When You Use Our Services).

1 Data you provide us with us

Account creation data:
This is data that is required to create an account. Without this data, we cannot provide you with our services. Your email, your first and/or last name, your profile picture.

Content Data:
We receive Content (as defined in the Terms) that you create when you use our Services. This includes: Profile photos, photos, videos, captions, date. Remember that other users can copy your content (e.g. as a screenshot) and share it via other services, so we recommend that you do not share content that you do not want other people to see or copy.

Communication with Heymory:
If you report a problem with our services, respond to a survey, ask for help or exercise your rights, we will receive information from you that is necessary to support you, respond to you and improve our services. This may include: Message content, photographs, copies of government-issued identification, identifiers (such as phone numbers or email addresses) or other information.

1.2 Daten, die wir sammeln, wenn Sie unsere Dienste nutzen

When You Use Our Services, We Automatically Receive Information About You From Your Device And Your Use Of Our Services:

Connection and technical data: IP address, date of account creation, last login, end device and port.

Interaction data: Friends, number of friends, invitations from friends

Usage data:  We receive data when you decide, at your own discretion, to use certain features of our services

Cameras and photo library: You can create an account without allowing us to access your device's camera or photo library and collect data. If you deny us this access, you will not be able to share or view content in our services. This is a fundamental part of how Heymory works.

How we use information we receive about you

We Do Not Want Anyone To Sell Our Information, So We Do Not Sell Your Information. We Use Your Information Carefully And Thoughtfully To Provide Our Services To You. Our services are provided to you through a variety of software and technical infrastructure. Understanding how these systems work is complicated, and they are constantly evolving as we improve our services. Information is often used by multiple parts of the systems to provide you with even a small function. In general, the information Herymory receives is used in the following categories:

Operating and Providing Our Services: To Create an Account for You, Receive and Display Content, Ensure Our Services Work the Way You Expect Them to, and Improve Them.

Safety and Security: To ensure your safety and the safety of other users, the safety of Our Services and Our partners, and compliance with applicable laws and regulations.

Measurement and Analysis: To measure the effectiveness of Our Services, including application performance (e.g. crashes and causes of crashes) and stability, your usage for account and content recommendations.

Communication: We want to hear from you, and we hope you want to hear from us, so we need to use your data to communicate with you. This may be the case when We need to communicate with You about a feature of Our Services or when You contact Us to ask a question or report content.

Research: We want real feedback from real users. When We Conduct Research, We Inform You And You Can Decide If You Want To Participate. If You Do, You Will Provide Information For Research Or Product Testing Purposes.

When we share information about you

We only share your information when it is necessary to provide you with our services or when required by law. This generally falls into the following categories.

Heymory Employees: In order to provide you with Our Services or support you, authorised Heymory employees may be required to have access to your information.

Other Users: If you share content via Our Services, this content will be available to your friends that you have invited.

Service Providers: In order to provide you with Our Services, We work with a small group of partners who provide services to Us. These include partners who help us with technical and hosting support, sending notifications, publishing and sharing content, and managing security incidents. As part of our collaboration with these partners, we may share your data with them in order to provide you with our services.

Integration with Partners: When We work with Partners to provide You with a Feature, We may need to share Your Data with the Partner to integrate the Feature into Our Services.

Legal and Statutory Purposes: From time to time, we may receive legal requests for information about our users, we may be required to proactively disclose data to authorities, we may learn of certain content on our Services (e.g., child sexual abuse or terrorism material), we may deal with fraud or security concerns, or we may protect people from harm on our Services or elsewhere.

Change of Ownership: In the event of a merger, acquisition, reorganisation or sale of assets or bankruptcy, Heymory may share, sell or transfer information about you. This Privacy Policy Would Apply to All Transferred Information.

How long do we keep information about you?

Our aim is to keep your data only for as long as is necessary to provide you with our services. Sometimes We are required by law to retain your information for longer than We specify. In general, We will retain your data in accordance with the following schedules.

Account Creation Data: Stored indefinitely (i.e. as long as you have an active account) as it is required for the provision and operation of an account for you. If you decide to delete your account, this information will be deleted.

Content data: Indefinitely (i.e. as long as you have an active account) or until the content is deleted by you.

Communication with Heymory: No longer than 24 months#

Connection and technical data: They are not retained for longer than 24 months. However, some connection data is also part of the account creation data and is retained in accordance with the retention periods for this data.

Interaction data: Retained indefinitely (i.e. as long as you have an active account) or until the interaction is deleted by you.

Dates of use: Not longer than 24 months

Device and equipment data: Retained for no longer than 24 months. However, some connection data is also part of the account creation data and is retained in accordance with the retention periods for this data.

Camera and Photo Library: The content data will be stored indefinitely (i.e. as long as you have an active account) or until the content is deleted by you. Remember that We do not upload all your photos, but you decide what content you upload and share. As mentioned above, You can grant or deny Us access to Your device's camera or photo library at any time, but if You deny Us access, You will not be able to share or view any content on Our Services. This is a fundamental part of how Heymory works.

What control do you have over your information?

Notification: In the application settings you can select and control which notifications you receive about our services.

Remove friends from memory:
To make sure you get the most out of our services, you can remove users from whom you don't want to receive content or who you want to see your content. The user will only have access if they have been invited.

Friends: You can specify that your friends can see the content you have shared. You can control this at any time by removing them from your shared space.

Delete your account: You can choose to delete your account at any time in the application settings. If you choose to delete your account, your account will deleted immediately. Please note that the data will not be deleted if Heymory has received a valid legal request requiring us to retain your data. If Your Account Is Permanently Suspended And You Choose To Delete Your Account, We Will Retain The Account Creation Data For Your Account To Prevent Permanently Suspended Users From Creating New Accounts.

What rights do you have in relation to your data?

Privacy is a fundamental human right. This means that every person who uses our services, regardless of where they live, can expect the same from us. Regardless of which part of Europe you are in, you can:

Delete Your Account Through Settings In The Applications Or Contact Privacy Support

Review Who We Share Your Data With By Reading This List Of Service Providers And Partners Or Contacting Privacy Support to Obtain a copy of your data by contacting Privacy Support

Correct Your Data By Using The Controls In The Application or by Contacting Privacy Support

Ask a Question About Our Privacy Practices by Contacting Privacy Support


For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "Http://" to "Https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Google Web Fonts

This site uses so-called web fonts provided by Google for the standardised display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly, for which purpose the browser you are using must connect to Google's servers. This enables Google to know that this website has been accessed via your IP address. The use of Google WebFonts takes place on the basis of Art. 6 para. 1 lit. F GDPR. The website operator has a legitimate interest in the uniform presentation of the typeface on its website. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. A GDPR; the consent can be revoked at any time.if your browser does not support web fonts, a standard font will be used by your can find more information about Google Web Fonts at https://developers.y policy: Https://Policies.https://policies.


Our Internet pages use so-called "cookies". Cookies are small text files and do not cause any damage to your end device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser, and in some cases cookies from third-party companies can also be stored on your end device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies have different functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies are used to evaluate user behaviour or to display advertising Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies, e.g. for the shopping basket function) or to optimise the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6 para. 1 lit. F GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies has been requested, the cookies in question will be stored exclusively on the basis of this consent (Art. 6 para. 1 lit. A GDPR); the consent can be revoked at any time. you can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted and if cookies are used by third-party companies or for analysis purposes, we will inform you about this separately in the context of this data protection declaration and, if necessary, request your consent.

Contact or questions

Whether you have a question about a part of the User Agreement, a comment or feedback about our services, we want to hear from you. You can reach us by email by submitting questions via our email address: Contact@12gradients.Com
Um unsere Webseite für Sie fortlaufend verbessern zu können, verwenden wir Cookies. Durch die weitere Nutzung der Webseite stimmen Sie der Verwendung von Cookies zu. Weitere Informationen erhalten Sie in unserer Datenschutz